Accessibility statement
This statement was drafted on December 19, 2025
This content can be read and made available by NVDA screen readers for Windows and VoiceOver for iOS. Alternatively, it is possible to use the "Read Page" page reader tool available with UserWay PRO.
Save The Duck S.p.a. strives to ensure that its services are accessible to people with disabilities. Save The Duck S.p.a. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Measures to support accessibility
Save The Duck S.p.a. takes the following measures to ensure accessibility of us.savetheduck.com website.
As for company's goals, we have designed a roadmap which will go through the following steps:
● Include accessibility as part of our mission.
● Consider accessibility throughout our internal policies.
● Solicit accessibility as a requirement for all web content that must meet WCAG 2.1 AA.
● Assign clear accessibility goals and responsibilities.
● Ensure content authors have accessibility knowledge and skills.
● Conducting regular accessibility audits and updates.
At site level we are actively working, among others, on the following tasks:
● Implementing keyboard navigation compatibility
● Providing alternative text for images and multimedia
● Ensuring sufficient color contrast for readability
● Offering resizable text and responsive design
Conformance status
The Web Content Accessibility Guidelines (WCAG) standard defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
us.savetheduck.com website is currently partially conformant with WCAG 2.1 Level AA.
Compatibility with browsers and assistive technologies
us.savetheduck.com website is designed to be compatible with a range of currently supported and up-to-date browsers, operating systems, and assistive technologies.
However, compatibility with older browsers is not guaranteed and use of outdated assistive technologies or pairing them with unsupported browsers may result in accessibility limitations.
Additional accessibility menu and features
The website makes available the UserWay PRO accessibility widget that is powered by a dedicated accessibility server. The software allows Save The Duck S.p.a. to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). UserWay’s accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. UserWay PRO widget provides multiple functions for improving website accessibility and user experience, through a special panel that can be viewed by clicking on the widget icon or via keyboard shortcut CTRL+U, as listed below.
● Screen reader: reads all page contents aloud without having to install an external reader.
● Dictionary: allows dictionary consultation without having to leave the website. Indispensable for those with cognitive disabilities, non-native English speakers and so on.
● Larger text: increases the size of the text on the screen by offering four different augmentation levels, making every part of the website instantly more readable.
● Saturation: sets the colour intensity of a website to high, low or greyscale.
● Contrast: reverses the colours of a website or allows switching between light and dark contrast modes.
● Smart Contrast: ensures that all colours on the website are fully ADA compliant, guaranteeing greater content visibility.
● Highlighted link: emphasises links, buttons and other interactive and clickable elements with clear, high-contrast colours, making them easier to identify and facilitating website usability, browsing and general accessibility.
● Stop animations: pauses content that moves or updates automatically and is considered a barrier to accessibility, interrupts animations and flashing content that is distracting and can trigger seizures in individuals at risk.
● Text spacing: modifies text and line spacing to improve readability for dyslexic and visually impaired users, offering three degrees of adjustment for a customised and more accessible reading experience.
● Line spacing: increases line height to ensure more comfortable spacing for all text in place.
● Text alignment: aligns the text on the website left, right or centre to ensure a customised and more accessible reading experience.
● Dyslexia-friendly font: the UserWay Dyslexia Friendly font improves readability and provides an easier and smoother reading experience for users with dyslexia.
● Large cursor: increases the standard cursor size by 400% so that the pointer is always visible. It allows faster and more accessible browsing through hyperlinks, tabs and module elements.
● Tips: shows alternative text and ARIA labels for items on the screen simply by hovering over them with the mouse. The tips are clearly visible, high-contrast and easy to read for visually impaired users with accessibility requirements.
● Page structure: quickly reveals page titles, bullet points and links in a clear, structured, easy-to-browse and accessible manner. It helps disabled and non-disabled users find the desired content more quickly.
In addition to the functions that the user can activate from the accessibility menu, the UserWay PRO widget can detect numerous website non-conformities and make the necessary corrections in real time, without changing the source code, but only what the browser displays on the monitor. This allows the website to be more usable by all end users, including those using assistive technologies.
Additional accessibility requirements for e-commerce services
The service ensures that identification, security, and payment features are accessible, including through the use of systems that make the relevant features perceivable, usable, understandable, and robust.
The e-commerce service is managed through the Shopify platform, which offers specific accessibility features, which can be consulted at the following web address: https://www.shopify.com/au/accessibility/vpat-checkout.
For electronic payments, the site uses the main market leaders, which are listed below:
● Mastercard: it does not publicly provide the VPAT, but claims to follow accessibility guidelines when designing Mastercard services. If you have any concerns regarding the accessibility of the payment service, please see the following page: https://developer.mastercard.com/support/
● PayPal: they do not publicly provide the VPAT, but they do offer an accessibility support page. If you have any concerns regarding the accessibility of the payment service, please contact them using the following page: https://www.paypal.com/us/cshelp/contact-us
● Shop Pay: Shopify doesn't publicly provide the VPAT, but it does provide a report on the payment methods provided. If you have any concerns about the accessibility of the payment service, please email accessibility@shopify.com.
● Visa: it does not publicly provide the VPAT, but declares its commitment to accessibility with dedicated features. If you have any concerns regarding the accessibility of the payment service, please fill out the following contact form:
https://usa.visa.com/Forms/contact-us-form.html
Limitations and alternatives
Despite our best efforts to ensure accessibility of us.savetheduck.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
The main known non-conformities are the following:
● some information and content relationships involved in formatting are not communicated in a way that assistive technologies can understand
● some visual information is not structured correctly in the code (such as lists or headings), which can compromise navigation using assistive technologies and the interpretation of content hierarchy
● some content is not accessible via keyboard
● in some cases, content relevant to user navigation is not communicated
● in some sections, the order of information accessed via keyboard is not consistent with the meaning of the content
In case of accessibility problems in using the PDF files, please send an email to example@example.com in order to receive the same information in an accessible format.
Disclaimer
Save The Duck S.p.a. continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, Save The Duck S.p.a. is carrying out an in-depth technical analysis, both with semi-automatic tools and manual user-testing, to identify which criteria are not compliant and define the related remediations.
We aim to make our website assessed regularly by internal and third-party accessibility consultants who would help us identify potential issues and discover new solutions to further improve the accessibility of our website.
Despite our efforts to make all pages and content on us.savetheduck.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards.
Assessment approach
Save The Duck S.p.a. assessed the accessibility of us.savetheduck.com by external evaluation: the content was evaluated by an external entity not involved in the design and development process.
Formal approval of this accessibility statement
This Accessibility Statement is approved by: Save The Duck S.p.a.
Feedback and formal complaints
If you are experiencing difficulty with any content on us.savetheduck.com or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Save The Duck S.p.a. by sending an email to example@example.com.
When reporting an issue, please indicate the following:
- Your name and surname;
- Address of the web page or sections of the website being reported;
- Clear and concise description of the problem encountered;
- Tools used (operating system, browser, assistive technologies);
Information on the problem, without entering personal data or data relating to your disability.
We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.